Frequently Asked Questions
If you think we have omitted an obvious question, please let us know via email.
Booking and Payment related questions
You can contact us via the contact form and we will try to find a suitable tour for you. After we agree about the tour dates and other detaills we will make a provisory reservation. In order to secure the reservation we will ask for an advanced payment consisting in 30 to 50 percent of the total agreed price. We strongly advice you to book with us at least 6 month in advance as we are usually fully booked by March.
Romania is not yet in the EURO zone all the shops will only accept Romanian currency (LEU). We advise you to change some money while at the airport (about 50-100 EUR would be enough) or use your credid card to get LEI from the cash machines. On the floating hotels and Ibis Tours guest houses we also accept foreign currency.
For services payments we usually don't take credit cards. Please ask in advance about credit card payments as surcharges may apply.
In Romania you can find all types of accommodation from basic to five stars. Most of our clients go for the standard 3 to 4 star accommodation be it hotel, guest house or floating hotel.
Usually the floating hotels are used for group bookings but in some cases we can find the possibility for you to join an ongoing tour. Please contact us to check the availability.
Yes, Ibis Tours has a lot of partners in various countries and you can check theyr scheduled tours on theyr websites. Please check our partners page.
In some cases we can offer this possibility but most of the time is difficult to join a group as it is up to them to decide if they accept a new participant. This is due to the fact that most of the large groups are organised by our partners. A good choice would be to try and book directly with them. Please take a look at our partners page.
Yes we organize tours for individuals and for small groups up to 8 persons. The accommodation is usually at guest houses and the transport is done with minibuses. Guides are also available on request.
For EU, Switzerland, Canada, Australia, Japan and US citizens the visa is not required. For other countries please check with the Romanian Embassy.
Traveling related questions
The season starts in April and it continues until October. The high season is considered May - June and August - September but the month of April although cooler gives the chance to see more species due to migration. In july there are many birds to see but for some people it can be too hot. The winters in Romania can be verry cold due to continental climate but that is the season for special birds like - Red-breasted Geese and Great-spotted Eagles, Calandra Larks and other migrants.
During the winter time we can organise special tours for those interested in special migrants like Red-breasted Geese Spotted Eagle and many others. The season starts in midd November and it ends in February.
In general we don't have problems with the mosquitoes but there are periods starting from end of June to August with temporary invasions. This only happens during the night usually after sunsest and before sunrise when you are indoors. All our accommodations have insect nets and repelling systems. During the day there can be some mosquitoes but they are easyly kept away by repellent sprays or creams. During our walks in the grass there can be ticks so we advise using repellent and checking your clothe and body every evening before going to bed.
We advise you to travel lite and pack the essential things. Some of the indispensible things would be: toothbrush, toothpaste, rain jacket and trousers (a poncho would also do), a thick sweter or fleece, tights underwear, gloves for spring and winter tours, shorts or zip off trousers, a few shirts, cap and warm hat, waling shoes and sandals, mosquito or insect repellent, binoculars, photo camera and memory cards.
In the mountains the water is verry good and potable but in the Danube Delta and Tulcea we advise you agains drinking tap water. During all our tours we provide free mineral water to all our participants. On the floating hotels we even advise you to brush your teeth with mineral water.
Yes we can adapt the meniu for your requirements as needed but we need to know that in advance. Sometimes we have difficulties finding gluten free bred in Romania so we advise the clients with this condition to bring theyr own bred.
If you are traveling with a car or minibus the times are - to Brasov about 180 km - 3 hours; - to Tulcea about 320 km - 4-5 hours. This is on the safe side taking in consideration a busy traffic.
Depending on group size and request we can provide various boat types and they are as safe as a boat can be. For small and large groups we use deck boats of 10x3 m and for individual tourists we use small outboard driven motor boats and rowing boats. In special cases we also provide canoes or kayaks.
A floating hotel is a large boat that provides all the services a normal hotel does. Our floating hotels have 10 double rooms with private bathroom, a kitchen, dining room and saloon, terase and sun deck. They are usually tugged by special tug boats and can access most of the areas in the Danube Delta. For more info check our floating hotels page and gallery.
On request we can provide guiding services involving specialised guides. They cover areas from - birdwatching, mammals, reptiles and amphibians, butterflies and moth, dragonflies, botany, culture, geology etc.. On request we can find specialised guides for various tours like bat or fish and aquatic life specialists. Most of our guides speak more than one language with the main language being English. Other languages are - German, French, Italian, Spanish. For more info see our guides page.
As a ground agent Ibis Tours can provide full services during your tour. This includes transfers from and to the airport, transport on land and water, accommodation at hotels, guest houses and on floating hotels, full board including picniks and packed lunches, guiding, car rental and much more.
Yes Ibis Tours strongly advises you to opt for an organised transfer. This way you will be travelling without worries and will have time to enjoy your holiday.
Have more questions? – Contact us Ibis Tours